Shipping Policy - UR FOOD Food Delivery
At UR FOOD, we are committed to providing you with a seamless and timely food delivery experience. Please read our shipping policy to understand how we handle deliveries.
Delivery Areas
UR FOOD offers delivery services within the defined areas. We strive to deliver to as many locations as possible. However, delivery may not be available in certain areas. Please check your address at checkout to confirm availability.
Delivery Times
Delivery times may vary based on your location and the size of the order. On average, deliveries will be made within 30-60 minutes from the time the order is placed. We strive to ensure all orders are delivered on time.
Delivery Charges
Delivery charges may apply depending on the distance of your delivery address. The applicable delivery fee will be shown during the checkout process before you confirm your order.
Order Tracking
Once your order is placed, you will receive a confirmation notification with an estimated delivery time. You can also track your order status via the app in real-time.
Delivery Limitations
Please note that certain circumstances, such as extreme weather, road closures, or unforeseen events, may cause delays in delivery. We appreciate your understanding and patience in such cases.
Order Cancellation and Refunds
If you wish to cancel your order, please do so as soon as possible. Once an order is dispatched for delivery, cancellations may not be possible. For refunds or cancellations, please refer to our Refund Policy.
Incorrect Delivery Address
Please ensure your delivery address is correct when placing your order. We are not responsible for any delays or failed deliveries due to incorrect address information provided by the customer.
Contact Us
If you have any questions or concerns about your delivery, feel free to reach out to our customer support team via the app or contact us at easysearchgroup@gmail.com.
